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Please tell us below what can we help you with:

Select CategoryTechnical SupportBilling SupportUpgrade My Account SupportOther Support

I received the email which confirmed my autorenewal on Mar 26, 2005. However, today, after entering my user name and password, I was prompted to enter my credit card info. for the reinstatement. As such process was not required on the last 6-month autorenewal, I do not understand why. Please confirm if I have to enter my credit card info. again in order to access my account again. I am waiting for your confirmation. If there is any problem, please let me know. Thank you very much for your support.